La Lush Adult Sex Toys and Accessories
DISCREET DELIVERY SERVICE
We ensure every parcel is meticulously and well-packed with no indication on the outside of its contents or origin. We only make use of plain, discreet box-packaging with no branding.
Delivery takes between 7 and 10 workdays for products in stock but not physically at the store and 1 to 3 days for all products that are in stock and at the store as indicated on the website.
Returns and Exchanges
When unpacking a product, there is always a small possibility that the product might be faulty. Therefore, in this case, please put it back in the original packaging and contact us straight away, so we can subsequently sort out a replacement or a credit. Most importantly, the product must be in original condition and in original packaging.
Unfortunately, due to the nature of our products, we cannot accept used or opened non-defective items for credit or exchange.
Is it safe to Order Online?
It is a natural feeling to hesitate to put your personal details or payment information on a website. We make use of a secure payment gateway Payfast to collect payments online. Personal information like banking details and credit or debit card details does not get stored on our website.
Privacy and Confidentiality
Your privacy and confidentiality are treated with the utmost priority. None of your information is shared with third parties. We will only use your email address and/or phone number to contact you (the account holder) if necessary to confirm the delivery of your orders. Upon receipt of your order, we will dispatch your package in nondescript packaging. That means absolutely no indication of what the contents are or where the parcel is coming from. No branding or website mentioned anywhere.